Bank Float Sales & Service Representative (Float Teller)
Overview:
Are you a people person? Be a First Citizens personJoin our branch team and make a difference.
The Sales and Service Representative is responsible for processing transactions and other customer service requests in the branchFacilitates customer awareness and education of bank capabilities, tools, and resourcesSupports the sales efforts of a branch team by identifying and referring sales opportunities to the appropriate bank partner.
The successful candidate will demonstrate:
Communication Skills - Interpersonal:
Comfortable and confident with proactively engaging in conversation Customer Service Skills:
Demonstrates professionalism and empathy in customer interactions Adaptability:
Has the ability to learn and adapt quickly to new information and technology Teamwork:
Strives to build strong working relationships with those on their team as well as cross-functional relationships Flexibility:
Capable of handling multiple demands and can readily shift priorities to ensure work is done efficiently Agility:
Able to process information and move quickly through problem resolution
Responsibilities:
The essential functions of the job include, but are not necessarily limited to, the following:
Engaging customers in conversation to understand their banking needs and preferences Processing transactions accurately and efficiently Providing assistance with account servicing needs Facilitating customer awareness and education of bank services, including digital banking capabilities Introducing customers to other branch team members or bank partners who are able to provide solutions for their financial needs This position will provide coverage to multiple branches
Qualifications:
High School Diploma or GED and 6 months customer service experience Preferred Area of
Experience:
Sales License or Certification Type:
Must possess a valid driver's licensePosition requires frequent driving to other offices, bank customers, etcBank car not providedRequired Skill(s):
Financial literacy, Knowledge of retail banking products and services Recommended Skills Adaptability Agility Commercial Banking Communication Confident And Emotionally Stable Curiosity Estimated Salary: $20 to $28 per hour based on qualifications.
Are you a people person? Be a First Citizens personJoin our branch team and make a difference.
The Sales and Service Representative is responsible for processing transactions and other customer service requests in the branchFacilitates customer awareness and education of bank capabilities, tools, and resourcesSupports the sales efforts of a branch team by identifying and referring sales opportunities to the appropriate bank partner.
The successful candidate will demonstrate:
Communication Skills - Interpersonal:
Comfortable and confident with proactively engaging in conversation Customer Service Skills:
Demonstrates professionalism and empathy in customer interactions Adaptability:
Has the ability to learn and adapt quickly to new information and technology Teamwork:
Strives to build strong working relationships with those on their team as well as cross-functional relationships Flexibility:
Capable of handling multiple demands and can readily shift priorities to ensure work is done efficiently Agility:
Able to process information and move quickly through problem resolution
Responsibilities:
The essential functions of the job include, but are not necessarily limited to, the following:
Engaging customers in conversation to understand their banking needs and preferences Processing transactions accurately and efficiently Providing assistance with account servicing needs Facilitating customer awareness and education of bank services, including digital banking capabilities Introducing customers to other branch team members or bank partners who are able to provide solutions for their financial needs This position will provide coverage to multiple branches
Qualifications:
High School Diploma or GED and 6 months customer service experience Preferred Area of
Experience:
Sales License or Certification Type:
Must possess a valid driver's licensePosition requires frequent driving to other offices, bank customers, etcBank car not providedRequired Skill(s):
Financial literacy, Knowledge of retail banking products and services Recommended Skills Adaptability Agility Commercial Banking Communication Confident And Emotionally Stable Curiosity Estimated Salary: $20 to $28 per hour based on qualifications.
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