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Quality Manager - Gaston

Position Title: Plant Quality Manager
Department: Quality Assurance
Reports To: Plant Manager and Director of Quality Assurance
FLSA Status: Exempt
General Summary:
The Plant Quality Manager is responsible for all components of the Plant Quality Management System (QMS) including product release, document control, product testing and customer compliance. Responsible for the supervision, training, and development of the entire Quality staff. Provide technical assistance to other functional groups within the organization. Interact with customers on quality assurance, nonconformance and quality system audits.
Principal Duties and Responsibilities:
Maintains and continually improves the plant quality management system.
Administrates plant corrective and preventive action program including investigation and resolution of customer complaints.
Administrates plant internal audit program.
Serves as plant QA representative in MRB.
Serves as plant QA representative in customer and third party audits.
Analyses quality data to identify improvement opportunities and initiates actions for improvement.
Manages plant calibration program.
Works with R&D to develop new products and processes.
Provides training and development in the use of quality tools to plant personnel.
Responsible for staffing, training and development of subordinates consistent with department and corporate operating objectives.
Manage and supervise all site quality personnel.
Responsible for product flow through all functional QC areas of the manufacturing process.


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